Shipping policy

Our Adirondack chairs and outdoor furniture are all handmade to perfection one order at a time. We will do our very best to meet your schedule, although we will not sacrifice quality for expediency. To inquire about expediting your order, please call us at 613-258-0064, or email us at sales@dfcwoodworks.com. 

EUROPE

Shipping costs in continental Europe are determined based on the weight of the items being shipped. A shipping charge will show on the checkout page if required. 

INTERNATIONAL SHIPPING

We can ship anywhere in the world! Our products are being enjoyed the world over. From across Europe to as far as Japan, New Zealand and the Caribbean. Additional shipping charges apply to all orders outside the continental US or Canada. 

For all international locations please contact us at sales@dfcwoodworks.com to place your order and discuss shipping options.

How do I check the status of my order when shipped?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within a reasonable time, please contact us at orders@dfcwoodworks.com with your name and order number, and we will look into it for you.